Welcome, Residents!

Your Gateway to Swift, Reliable Connectivity

Connect Your Household

Frequently Asked Questions

Quick Answers to Your Connectivity Queries
To reset your password, click on the "Forgot Password" link on the Resident Portal login page. You'll receive an email with instructions on how to reset your password.
For technical support, please call our technical support team at 1(855)-442-4908 or email us at customerservice@xnservices.com.
To pay your bill online, sign in to the Resident Portal, navigate to the Billing section, and follow the prompts to make a payment.
If you're experiencing connectivity issues, try resetting your router by unplugging it from the power source, waiting for 30 seconds, and plugging it back in. If the issue persists, contact our technical support for further assistance.
To upgrade or change your service plan, please contact our customer service team at 1(855)-442-4908 or email us at customerservice@xnservices.com.
To set up Wi-Fi on a new device, select the network name associated with your account from the list of available networks on your device, and enter the Wi-Fi password when prompted.
Yes, you can set up auto-pay through the Resident Portal under the Billing section. Follow the prompts to enter your payment information and enable auto-pay.
To report an outage, please call our technical support team at 1(855)-442-4908. We appreciate your patience as we work to restore service.

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